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Learning from Past Experiences
- Michael Hulet
By: Danielle Morris
Bethune-Cookman University
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Many of us have made mistakes, whether under or beyond our control, that we eventually learned from and corrected. Unfortunately, sometimes mistakes and mishaps repeat themselves creating what seems to be an endless and messy cycle. In the presentation, “Learning from Past Experiences,” the speaker, Michael Hulet, reveals the reason for recurring mistakes and the techniques NASA uses to prevent them.
As an introduction, the speaker reveals the reason for recurring mistakes: a lack of communication. To prevent mistakes from recurring, it is essential to incorporate good communication between NASA divisions. The most common technique consists of periodic emails and reports sent to employees for education purposes. These reports consist of a detailed description of the incident and its solution if an investigation was performed. Another technique widely used is the close call database in which employees report close call incidents. These reports are reviewed, addressed, and corrected through investigation and are posted for employees as a resource. Several safety sites are also available to educate and inform employees of mishaps, potential hazards, inspections, and safety alerts which contain information similar to the emailed reports.
In conclusion, whether an incident results in success or failure, communication is a vital key in breaking mistake cycles and ensuring safe and successful projects. Thank you for this opportunity. It was a worthwhile experience.
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Curator:
NASA Official:
Last Updated: April 16, 2008 |
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